A COMPARITIVE STUDY ONVARIOUS SERVICE PARAMETRES OF NATIONALISED BANKS AND COOPERATIVE BANKS

Dr. Manish Soni

Abstract


With the advent of Cooperative movement in India, there has been a sharp rise in No. of cooperative banks in India. Although small in their size & CASA deposits, cooperative banks have played an important role in spreading banking services to cities & towns across India. The present study is an attempt to compare cooperative banks with nationalized banks on five parameters, vizEase of deposit, ease of withdrawal, customer relations, reliability of bank, ease of location. A sample size of 100 customers is chosen as respondents. Respondents included those people who have Account in nationalized bank & cooperative bank both> It has been found that cooperative banks fared better in ease of deposit & Customer relations. On the other hand nationalized banks fared better in ease of withdrawal&reliability. While on location advantage, no significant difference has been found.

Keyword – RBI, Cooperative bank, T-test, Random Sampling ,level of Significance, Degree of Freedom, Service Parameter


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References


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