A random sample of 500 manufacturing companies in the National Capital Region of India

adnan mallik

Abstract


A random sample of 500 manufacturing companies in the National Capital Region of India (New Delhi and surrounding areas) was selected and survey instrument was mailed to each company. The management representative from each company was contacted by telephone before and after mailing the survey instrument. A total of 121 completed and usable surveys were received with a response rate of 24.2 per cent. Validity and reliability tests were performed. Factor analysis provided a measure of construct validity of the instrument. The more variance explained by the factors resulting from the factor analysis, the more powerful the instrument in measuring what it is supposed to measure ( Mallak et al., 1997). The factor analysis for the current study explains nearly 69 per cent of the variance compared to 38 per cent in O’ Reilly and Chatman’s study (1986) and 40 per cent in Mallak et al. (1997) study. Given the diverse backgrounds of respondents, first application of the instrument to the given domain and ambiguous nature of quality practices, this level of variance supports the exploratory nature of this study.


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References


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